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question		réponse
after-sales service commencer à apprendre		assistenza post-vendita
to apologise commencer à apprendre		scusarsi
to be grateful commencer à apprendre		essere grato
to talk somebody through something commencer à apprendre		spiegare a qualcuno qualcosa passo a passo
to confirm commencer à apprendre		confermare
to inform commencer à apprendre		informare
to be responsible for commencer à apprendre		essere responsabile per

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Customer care - Servizio clienti