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question		réponse
bussineslike commencer à apprendre		professional
impersonal commencer à apprendre		like a robot do your job
smooth commencer à apprendre		Goes well
indifferent commencer à apprendre		dont care, no emotion
transactional commencer à apprendre		sth for sth
inefficient commencer à apprendre		dont doing the job well
unobstrusive commencer à apprendre		sb who doing his job quitly
efficient commencer à apprendre		doing job well
laid-back commencer à apprendre		relax

Is the customer King?