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question		réponse
what do you need? commencer à apprendre		please let us know your requirements
thanks for the email of 12 February commencer à apprendre		thank you for your email received 12 February
sorry, I can't make it commencer à apprendre		i am afraid I will not be able to make it
I’m sorry to tell you that commencer à apprendre		we regret to advise you that
I promise commencer à apprendre		I can assure you that
could you? commencer à apprendre		I was wondering if you could
you haven’t commencer à apprendre		we note from our records that you have not
don’t forget commencer à apprendre		we would like to remind you that...
i need to commencer à apprendre		it is necessary for me to
shall I...? commencer à apprendre		would you like me to
but.../also.../so... commencer à apprendre		however.../In addition.../therefore
please could you... commencer à apprendre		I would be grateful if you could
I’m sorry for commencer à apprendre		please accept our apologies for
re... commencer à apprendre		with regard to.../ with reference to
see you next week commencer à apprendre		I look forward to meeting you next week.
just a short note to let you know that commencer à apprendre		we are writing to inform you that
good news commencer à apprendre		you will be pleased to hear that
we can confirm that commencer à apprendre		we are able to confirm that
unfortunately commencer à apprendre		we regret to inform you that
can you...? commencer à apprendre		I would appreciate it if you could...
do you want me to? commencer à apprendre		would you like me to...?
shall I? commencer à apprendre		If you wish, I would be happy to...
I’ll get back to you commencer à apprendre		I will contact you again
If there’s anything else, just let us know commencer à apprendre		Do not hesitate to contact us if you need any further information...
best wishes/regards commencer à apprendre		yours sincerely / yours faithfully
If there’s anything else, just let us know commencer à apprendre		please feel free to contact us...
can you see to it? commencer à apprendre		I would be grateful if you could give this matter your immediate attention
I will get onto it straight away commencer à apprendre		we will be investigating this issue
keep me posted commencer à apprendre		please could you keep me informed
sorry to be a nuisance commencer à apprendre		please accept our sincere apologies for

INFORMAL -> FORMAL/NEUTRAL

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