→ April 11 2019 - Customer Service → Start Learning / Flashcards Téléchargement MP3

question		réponse
a complaint / to complain commencer à apprendre		expressing dissatsifaction about a product or service
to file a complaint commencer à apprendre		to officially register a complaint or claim
make good payment commencer à apprendre		a payment to a customer compensating for a problem or inconvenience
slip my mind commencer à apprendre		forget about something
pass the buck commencer à apprendre		avoid responsibility
a rip off commencer à apprendre		paying way too much for something
talk at cross purposes commencer à apprendre		misunderstanding each other
go the extra mile commencer à apprendre		do more than expected, make an extra effort
a rapport commencer à apprendre		relation (with customers)
fuss What all the fuss about? commencer à apprendre		show unnecessary or excessive concern about something. What's the big deal / problem?

April 11 2019 - Customer Service