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question		réponse
Management commencer à apprendre		Is a process consisting of four managerial tasks: Planing, organizing, leading and controling used to achive organizational goals efficently and effectively, oriented torwards using resources wisely
Top management commencer à apprendre		CONCEPTUAL, HUman, technical
middle management commencer à apprendre		CONCEptual, HUman, TECHnical
first- line management commencer à apprendre		conceptual, HUman, TECHNICAL
Effeciency commencer à apprendre		A measure of how well or how productively resources are used to achieve a goal
Effectiveness commencer à apprendre		A measure of how good the outcome is, achieving the goal
types of resources commencer à apprendre		Human(T/I), material(T), financial(T), technological(I), natural(I)
managerial tasks/ functions commencer à apprendre		Planing, organising, leading, controling
managerial levels commencer à apprendre		Top, middle, First-line management
Interpersonal commencer à apprendre		figurehead, leader, liason,
informational commencer à apprendre		monitor, disseminator, spokesperson
decisional commencer à apprendre		entrepreneur, disturbance handler, resource allocator, negotiator
managerial roles commencer à apprendre		Interpersonal, informational, decissional
managerial skills commencer à apprendre		Conceptual, human, technical
Inputs commencer à apprendre		raw materials, HR, capital, technology, information
Transformation commencer à apprendre		employee’s work activity, management activities, technology and operations methods
outputs commencer à apprendre		products and services, financial results, information, human results
an organization as an open system commencer à apprendre		Inputs, Transformation, outputs
types of environment commencer à apprendre		Internal, external
factors of environment commencer à apprendre		Political and legal, economic, sociocultural, technonological
Porters 5 forces commencer à apprendre		Competitive Rivalry, Supplier Power, Buyer Power, Threat of Substitution, Threat of New Entry
Teleological order commencer à apprendre		VISION, MISSION STATEMENT, GOALS/PLANS
Mission commencer à apprendre		a main goal in an organization
Vision commencer à apprendre		describes the organization’s long-term aspirations
5 questions commencer à apprendre		primary goal, development direction, the domain, social mission, needs
strategic commencer à apprendre		general, long‐term, top management
tactical commencer à apprendre		the specification of strategic goals, middle‐term, middle management
operational commencer à apprendre		the specification of tactic goals, short‐term, first‐line management
Job design commencer à apprendre		simplification, enlargement, enrichment, rotation
Key elements of organisational structures commencer à apprendre		Work specialization, Departmentalisation, Chain of command, Span of control, centralisation and decentralization, Formalisation
organisational bonds commencer à apprendre		Hierarchic, functional, technical, informational

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